Many enterprises' OA systems carry over a decade of approval templates, workflow configurations, and historical data. Replacement costs are prohibitive, but capabilities can't keep up with efficiency demands. FIM One doesn't replace OA: it adds an intelligent middleware layer on top, giving old systems AI assistance and cross-system integration capabilities.
Copilot
Want to add an approval workflow or modify a form field? You need to contact the OA vendor to submit requirements, schedule development, test, and deploy. A simple workflow adjustment can take weeks or even months, with additional costs.
An equipment procurement approval passes in OA, but next steps require manually creating a purchase order in ERP, freezing budget in the financial system, and notifying the admin department via WeCom to prepare for inspection. OA is the process endpoint, but business doesn't end there.
Finding an approval record from two years ago requires remembering the approximate document number or time range, then navigating through OA's multi-level directories. OA lacks intelligent search: much historical data is in a 'stored but unfindable' state.
No need to contact OA vendors for custom development. FIM One layers on top of existing OA as middleware: it uses the OA's APIs where they exist, and connects through a database connector when an older OA exposes none. OA handles approval workflows, Agent handles upstream/downstream integration and intelligent assistance.
Post-approval actions (creating documents, generating vouchers, notifying stakeholders) are auto-completed by Agent. OA approval results truly drive business execution.
Through natural language queries, historical approval records, documents, and workflow data accumulated in OA become accessible again. No more memorizing numbers or browsing directories.
